For over 45 years, Downwind Sails Watersports has been Myrtle Beach’s trusted source for ocean thrills. Still locally owned and run like one big beach family, we operate the only true oceanfront watersport sites in town, offering ...
For over 45 years, Downwind Sails Watersports has been Myrtle Beach’s trusted source for ocean thrills. Still locally owned and run like one big beach family, we operate the only true oceanfront watersport sites in town, offering ...
Downwind Sails draws a mixed crowd of enthusiastic parasailers and disappointed customers, and the experience seems to hinge heavily on which activity you choose and which staff members you encounter. The parasailing gets consistent praise, with Captain Brandon and his crew earning particular shoutouts for being friendly, professional, and safety-focused. Many first-timers felt well taken care of, with staff explaining everything clearly and making nervous guests comfortable. The equipment is reportedly well-maintained, and the views from up high deliver the thrills people expect. The banana boat rides are where things get dicey. Multiple reviewers describe lackluster experiences with drivers going too slowly or taking boring, straight routes that leave kids dry and families feeling ripped off. A few guests also reported serious issues with customer service at the front desk, mentioning rude treatment, unclear instructions, and long waits that ended with canceled bookings. There are also scattered complaints about photo packages being the only way to capture memories and a couple concerning incidents where customers felt disrespected or unsafe. If you're considering parasailing, the odds look pretty good, but you might want to temper expectations for other activities.
Our family had an absolutely incredible experience with Downwind Sails during our recent trip to Myrtle Beach, and I can’t recommend them enough! We booked parasailing and jet ski rentals, and from start to finish, the team made our adventure unforgettable. The staff at Downwind Sails was exceptionally friendly and professional. They greeted us with warm smiles and made us feel right at home, even though it was our first time parasailing. They took the time to explain everything clearly, ensuring we felt safe and confident before heading out. Their attention to detail and patience with our questions showed how much they care about their customers. What truly set Downwind Sails apart was how they went above and beyond to make our experience special. The crew checked in with us throughout the activities to ensure we were comfortable and having fun. When one of our kids was a bit nervous about parasailing, the staff took extra time to reassure them, making the experience exciting rather than intimidating. They even shared tips on how to get the best views while parasailing and pointed out some local landmarks from the water during our jet ski rental. The equipment was top-notch, well-maintained, and clean, which added to our peace of mind. The entire process, from booking to waving goodbye, was seamless and stress-free. Downwind Sails clearly prioritizes customer satisfaction, and it shows in every interaction. We left with huge smiles and memories we’ll cherish forever. If you’re in Myrtle Beach and looking for water adventures, Downwind Sails is the way to go! Thank you for an amazing day!
Shrodingers Chat
September 30, 2025
Our family had an absolutely incredible experience with Downwind Sails during our recent trip to Myrtle Beach, and I can’t recommend them enough! We booked parasailing and jet ski rentals, and from start to finish, the team made our adventure unforgettable. The staff at Downwind Sails was exceptionally friendly and professional. They greeted us with warm smiles and made us feel right at home, even though it was our first time parasailing. They took the time to explain everything clearly, ensuring we felt safe and confident before heading out. Their attention to detail and patience with our questions showed how much they care about their customers. What truly set Downwind Sails apart was how they went above and beyond to make our experience special. The crew checked in with us throughout the activities to ensure we were comfortable and having fun. When one of our kids was a bit nervous about parasailing, the staff took extra time to reassure them, making the experience exciting rather than intimidating. They even shared tips on how to get the best views while parasailing and pointed out some local landmarks from the water during our jet ski rental. The equipment was top-notch, well-maintained, and clean, which added to our peace of mind. The entire process, from booking to waving goodbye, was seamless and stress-free. Downwind Sails clearly prioritizes customer satisfaction, and it shows in every interaction. We left with huge smiles and memories we’ll cherish forever. If you’re in Myrtle Beach and looking for water adventures, Downwind Sails is the way to go! Thank you for an amazing day!
Shrodingers Chat
September 30, 2025