With decades of guiding experience, Road to Hana Tours is a locally rooted team of storytellers and driving pros who turn Maui’s legendary highway into an immersive adventure. From rainforest waterfalls and black-sand beaches to h...
**Major Red Flag Alert:** This provider has serious operational issues that travelers need to know about. Multiple recent reviewers report being charged for tours that were then cancelled due to a change in ownership or management, with the company refusing to issue refunds and instead telling customers to dispute charges with their credit cards. Several people lost hundreds to thousands of dollars this way, discovering the problems only days before their Hawaii trip. When tours actually run, the experiences sound fantastic. The whale watching excursions get rave reviews for incredible wildlife sightings and generous refreshments, while guides like Kalei receive specific praise for their knowledge and smooth operations in comfortable vehicles. The snorkeling and dolphin tours also deliver memorable days on the water with attentive crews. One reviewer notes that some adventures require decent physical fitness and might challenge older travelers or those with mobility limitations. The billing and cancellation issues appear widespread enough that booking directly with local tour operators seems like the safer choice right now. While the actual tour experiences are stellar, the backend operations have clearly broken down during the ownership transition.
We had an awesome adventure; the tour was very fun and the professionalism of the staff exceptional.
Marco Foster
April 1, 2026
We had an awesome adventure; the tour was very fun and the professionalism of the staff exceptional.
Marco Foster
April 1, 2026